‘We are all doing it’: Employees at Canada’s 5 big banks speak out about pressure to dupe customers

‘We are all doing it’: Employees at Canada’s 5 big banks speak out about pressure to dupe customers:

Employees from all five of Canada’s big banks have flooded Go Public with stories of how they feel pressured to upsell, trick and even lie to customers to meet unrealistic sales targets and keep their jobs.

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